Social business strategy – Telstra’s social media survey is a step in the right direction
After experimenting with brochure blog: “Now we are talking” Telstra is finally taking the time to do something they rarely do well: Listen. After following their tweet above, I’ve reached a social survey page and was asked to answer…
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7 ways brands miss out when they lack social strategy
Many brands are already using online to the max. A combined effort of search, content and social profiles can get your website noticed, talked about and shared. But maybe social media isn’t for everyone?
I believe this is what’s happening…
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Social business strategy – Can your customer service be part of your marketing?
1234 Telstra assist ridiculous ad is made even more ridiculous after you try the service. This Saturday I called the 1234 number in distress. I wanted to get phone numbers of clinics near my area as I was searching for…
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